Phrases Apologies and Excuses
I understand your disappointment and want to make amends.
C2Meaning
Acknowledging the other person's disappointment and expressing a desire to rectify the situation.
Examples
- John: 'I'm very disappointed with the results.'
- Alice: '<b>I understand your disappointment and want to make amends.</b> What can I do to rectify the situation?'
- John: '<b>I understand your disappointment and want to make amends.</b> I will take immediate steps to address the problem.'
- Alice: 'I'm truly let down by your lack of action.'