Phrases Apologies and Excuses

I understand your disappointment and want to make amends.

C2

Meaning

Acknowledging the other person's disappointment and expressing a desire to rectify the situation.

Examples

  • John: 'I'm very disappointed with the results.'
  • Alice: '<b>I understand your disappointment and want to make amends.</b> What can I do to rectify the situation?'
  • John: '<b>I understand your disappointment and want to make amends.</b> I will take immediate steps to address the problem.'
  • Alice: 'I'm truly let down by your lack of action.'