Phrases Handling Complaints and Apologies
I apologize.
A2Meaning
Formal expression of regret.
Examples
- John: 'This isn't what I ordered.'<br>
- Alice: '<b>I apologize</b>, John. I'll get you the correct order right away.'
- John: '<b>I apologize</b> for that, Alice. We are short-staffed today.'
- Alice: 'The service was slow.'<br>