Phrases Handling Complaints and Apologies

I understand.

A2

Meaning

Showing empathy and comprehension.

Examples

  • John: 'I'm feeling frustrated.'<br>
  • Alice: '<b>I understand</b>, John. It's a difficult situation.'
  • John: '<b>I understand</b>, Alice. Let me explain it again.'
  • Alice: 'This is confusing.'<br>