Phrases Handling Complaints and Apologies

I'll look into it.

A2

Meaning

Promising to investigate a problem.

Examples

  • John: 'My internet isn't working.'<br>
  • Alice: '<b>I'll look into it</b>, John, and get back to you.'
  • John: '<b>I'll look into it</b>, Alice. I'll contact the supplier.'
  • Alice: 'There's a problem with my order.'<br>