Phrases Handling Complaints and Apologies

I'm really sorry about that.

A2

Meaning

Expressing sincere regret.

Examples

  • John: 'The food was terrible!'<br>
  • Alice: '<b>I'm really sorry about that</b>, John.'
  • John: '<b>I'm really sorry about that</b>, Alice.'
  • Alice: 'My reservation was lost!'<br>