Phrases Handling Complaints and Apologies

I apologize for the inconvenience.

B1

Meaning

I'm sorry for the trouble or difficulty caused.

Examples

  • John: 'My flight was delayed for four hours.'
  • Alice: 'I apologize for the inconvenience. Here's a voucher for your next flight.'
  • John: 'I apologize for the inconvenience. We'll send you a replacement immediately.'
  • Alice: 'The product I received was damaged.'
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