Phrases Handling Complaints and Apologies
I'm so sorry about that.
B1Meaning
A simple expression of regret.
Examples
- John: 'I missed my train because of the traffic jam.'
- Alice: 'I'm so sorry about that. Is there anything I can do to help?'
- John: 'I'm so sorry about that. That's terrible.'
- Alice: 'My computer crashed and I lost all my work.'