Phrases Handling Complaints and Apologies

That's not acceptable.

B1

Meaning

Expressing disapproval of a situation.

Examples

  • John: 'My room wasn't cleaned.'
  • Alice: 'That's not acceptable. I'll have someone clean it immediately.'
  • John: 'That's not acceptable. We need to discuss how to prevent this in the future.'
  • Alice: 'The deadline was missed.'
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