Phrases Handling Complaints and Apologies

I'll look into it.

B1

Meaning

I will investigate the matter.

Examples

  • John: 'My internet is down.'
  • Alice: 'I'll look into it. I'll call you back with an update.'
  • John: 'I'll look into it and get back to you within 24 hours.'
  • Alice: 'There's a problem with my order.'
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