Phrases Handling Complaints and Apologies
I'll make sure this doesn't happen again.
B1Meaning
I will take steps to prevent recurrence.
Examples
- John: 'My order was wrong.'
- Alice: 'I'll make sure this doesn't happen again. We'll improve our order processing system.'
- John: 'I'll make sure this doesn't happen again. We'll plan the next meeting more carefully.'
- Alice: 'The meeting was poorly organized.'