Phrases Handling Complaints and Apologies

How can I make it up to you?

B1

Meaning

What can I do to compensate you?

Examples

  • John: 'My reservation was lost.'
  • Alice: 'How can I make it up to you? Perhaps a complimentary meal?'
  • John: 'How can I make it up to you? A discount on your next visit, perhaps?'
  • Alice: 'The service was very slow.'