Phrases Handling Complaints and Apologies

I'm very sorry for the trouble.

B1

Meaning

I apologize for the difficulty you experienced.

Examples

  • John: 'I had a lot of trouble accessing the website.'
  • Alice: 'I'm very sorry for the trouble. We're working on resolving the issue.'
  • John: 'I'm very sorry for the trouble. We'll expedite your order.'
  • Alice: 'I experienced delays with my order.'