Phrases Handling Complaints and Apologies

Thank you for your patience.

B1

Meaning

An expression of gratitude for waiting.

Examples

  • John: 'I've been waiting a long time.'
  • Alice: 'Thank you for your patience. I'm dealing with your request now.'
  • John: 'Thank you for your patience. We're working as quickly as we can.'
  • Alice: 'This is taking longer than expected.'