Phrases Handling Complaints and Apologies

I'm happy to help.

B1

Meaning

I'm willing to assist you.

Examples

  • John: 'I need assistance with this form.'
  • Alice: 'I'm happy to help. Let me know how I can assist you.'
  • John: 'I'm happy to help. Please explain what you don't understand.'
  • Alice: 'I'm having trouble understanding this.'