Phrases Handling Complaints and Apologies

I assure you it won't happen again.

B1

Meaning

I promise that the problem will not recur.

Examples

  • John: 'This is the second time this has happened.'
  • Alice: 'I assure you it won't happen again. We've taken steps to prevent this.'
  • John: 'I assure you it won't happen again. We'll address this issue immediately.'
  • Alice: 'This is unacceptable.'