Phrases Handling Complaints and Apologies
We're taking this very seriously.
B1Meaning
We're giving this issue our full attention and priority.
Examples
- John: 'This is a serious issue.'
- Alice: 'We're taking this very seriously. We're working to resolve it as quickly as possible.'
- John: 'We're taking this very seriously and will address it immediately.'
- Alice: 'This needs immediate attention.'