Phrases Handling Complaints and Apologies

I'm so sorry for the inconvenience.

B2

Meaning

Expressing regret for causing trouble.

Examples

  • John: 'This is a real hassle.'
  • Alice: 'I'm so sorry for the inconvenience. We're doing everything we can to help.'
  • John: 'I'm so sorry for the inconvenience. We'll compensate you for your time.'
  • Alice: 'This has caused me a lot of extra work.'