Phrases Handling Complaints and Apologies

I'll look into that.

B2

Meaning

Promising to investigate a problem.

Examples

  • John: 'There's a problem with my account.'
  • Alice: 'I'll look into that for you and get back to you shortly.'
  • John: 'I'll look into that. We'll have it fixed as soon as possible.'
  • Alice: 'The website isn't working.'