Phrases Handling Complaints and Apologies

Thank you for bringing this to our attention.

B2

Meaning

Expressing gratitude for the feedback.

Examples

  • John: 'There's a bug in your software.'
  • Alice: 'Thank you for bringing this to our attention. We'll fix it immediately.'
  • John: 'Thank you for bringing this to our attention. We'll improve the design.'
  • Alice: 'The website is difficult to navigate.'