Phrases Handling Complaints and Apologies

I'll follow up on this.

B2

Meaning

Promise to take further action.

Examples

  • John: 'I haven't received a response yet.'
  • Alice: 'I'll follow up on this and get back to you within the hour.'
  • John: 'I'll follow up on this with the relevant team.'
  • Alice: 'This issue is still unresolved.'