Phrases Handling Complaints and Apologies

I'll escalate this issue.

B2

Meaning

To take the issue to a higher authority for handling.

Examples

  • John: 'I need a manager to address this.'
  • Alice: 'I'll escalate this issue to my supervisor immediately.'
  • John: 'I'll escalate this issue to a senior member of the team.'
  • Alice: 'I'm not satisfied with the response.'
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