What's your cancellation policy?

Meaning

What are the rules for cancelling a reservation?

Examples

• John: I'd like to cancel my reservation.
• Alice: Certainly, sir. <b>What's your cancellation policy?</b>
• John: What are the charges involved?
• Alice: It depends on how far in advance you cancel. Please see the details on our website; it outlines <b>what's your cancellation policy</b>.