Phrases Phrases for Apologizing for Mistakes

I understand your frustration.

B2

Meaning

Acknowledging the other person's feelings.

Examples

  • John: 'I understand your frustration, Alice, but I'm working to resolve it.'<br>
  • Alice: 'Thank you, John. I appreciate that.'
  • John: 'Thank you, Alice.'
  • Alice: 'I understand your frustration, John, but I've already started to fix the problem.'<br>
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