Phrases Sharing and Responding to Complaints

That's a valid point.

B1

Meaning

Your complaint is reasonable and justified.

Examples

  • John: 'The quality of the product is poor.'
  • Alice: 'That's a valid point. We'll look into this immediately.'
  • John: 'That's a valid point. We should improve our planning.'
  • Alice: 'The meeting was disorganized.'
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