Phrases Sharing and Responding to Complaints

I'm sorry to hear that.

B1

Meaning

Expressing sympathy for their negative experience.

Examples

  • John: 'I lost my wallet.'
  • Alice: 'I'm sorry to hear that. That's terrible.'
  • John: 'I'm sorry to hear that. I hope you're alright.'
  • Alice: 'My flight was delayed.'