Phrases Sharing and Responding to Complaints

I apologize for the inconvenience.

B1

Meaning

Expressing regret for causing trouble.

Examples

  • John: 'My order arrived late.'
  • Alice: 'I apologize for the inconvenience. We'll send a replacement immediately.'
  • John: 'I apologize for the inconvenience. We are working to fix it.'
  • Alice: 'The website is down.'