Phrases Sharing and Responding to Complaints

This is a serious issue.

B1

Meaning

Acknowledging the severity of the problem.

Examples

  • John: 'The system is down.'
  • Alice: 'This is a serious issue. We'll address it immediately.'
  • John: 'This is a serious issue. We'll take immediate action.'
  • Alice: 'There's a safety hazard.'