I'm sorry to bother you, but...

Meaning

A polite way to start a complaint.

Examples

• John: <b>I'm sorry to bother you, but</b> my order is incorrect.
• Alice: Oh, I'm so sorry about that. What's wrong?
• John: I ordered a chicken salad, but I received a tuna sandwich.
• Alice: I apologize again. Let me fix that for you right away. <b>I'm sorry to bother you, but</b> I need to check the order.