Phrases Sharing and Responding to Complaints

Thank you for your patience.

B2

Meaning

Expressing appreciation for the customer's understanding.

Examples

  • John: 'This is taking longer than expected.'
  • Alice: 'Thank you for your patience. We're working on it as quickly as possible.'
  • John: 'Thank you for your patience. I'll assist you now.'
  • Alice: 'I've been on hold for a while.'
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