Phrases Sharing and Responding to Complaints

I can only imagine your disappointment.

B2

Meaning

Expressing empathy for the customer's negative feelings.

Examples

  • John: 'My holiday was ruined by the weather.'
  • Alice: 'I can only imagine your disappointment. That's a real shame.'
  • John: 'I can only imagine your disappointment. I was looking forward to it too.'
  • Alice: 'The concert was canceled.'
Practice this phrase Random phrase practice