Phrases Sharing and Responding to Complaints

I assure you this won't happen again.

B2

Meaning

Giving a guarantee that the issue will be resolved.

Examples

  • John: 'This is the second time this has happened.'
  • Alice: 'I assure you this won't happen again. We've taken steps to prevent it.'
  • John: 'I assure you this won't happen again. We are reviewing our billing process.'
  • Alice: 'I've received multiple incorrect invoices.'