Phrases Sharing and Responding to Complaints

I'll escalate this to the relevant team.

Meaning

Transferring the complaint to a more senior or specialized team.

Translation language

John: 'My complaint hasn't been resolved yet.'
Alice: 'I'll escalate this to the relevant team. They will contact you directly.'
John: 'I'll escalate this to the relevant team. They have the expertise to handle it.'
Alice: 'This is a complex technical issue.'