Phrases Sharing and Responding to Complaints

We are taking full responsibility.

B2

Meaning

Acknowledging blame and responsibility for the issue.

Examples

  • John: 'The damage is clearly your fault.'
  • Alice: 'We are taking full responsibility and will cover the costs of repair.'
  • John: 'We are taking full responsibility and will make amends for the mistake.'
  • Alice: 'Your company made a significant error.'
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