Phrases Sharing and Responding to Complaints

We're taking full responsibility for this.

C1

Meaning

We admit our fault and will rectify the situation.

Examples

  • John: 'The order was never delivered.'
  • Alice: 'We're taking full responsibility for this. We'll resend it immediately.'
  • John: 'We're taking full responsibility for this. We'll provide clearer instructions.'
  • Alice: 'The instructions were unclear.'
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