Phrases Sharing and Responding to Complaints

I appreciate your patience and understanding.

C1

Meaning

I value your tolerance and cooperation during this difficult situation.

Examples

  • John: 'This process is taking much too long.'
  • Alice: 'I appreciate your patience and understanding. We're almost finished.'
  • John: 'I appreciate your patience and understanding. We'll make this right.'
  • Alice: 'This has caused me a great deal of stress.'