Phrases Sharing and Responding to Complaints

I understand your frustration.

C2

Meaning

I acknowledge and empathize with your feelings of annoyance or displeasure.

Examples

  • John: 'This software keeps crashing! It's driving me crazy.'<br>
  • Alice: '<b>I understand your frustration.</b> It's certainly not an ideal situation.'
  • John: '<b>I understand your frustration.</b> We'll do everything we can to expedite it.'
  • Alice: 'The delay in the shipment is unacceptable.'<br>
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